Trusted by recovery agencies across the United States

Your Trusted Recovery Backend Operations Partner

Professional backend support for recovery companies across the United States, helping agencies reduce costs, improve efficiency, and close cases faster.

Secure & Confidential
Fast Turnaround
4+ Years in Recovery Ops
Live Dispatch Board
CASE-4471
Recovered
CASE-4472
In Transit
CASE-4473
Closed

98%

On-time turnaround

24hr

Avg. case update

0+

Years Experience

0+

Cases Processed

0%

On-Time Turnaround

0/5

Business-Day Coverage

About Recovery Backend Services

The backend office recovery agencies wish they had in-house.

For 4+ years, we've handled the operational backbone of recovery businesses — case management, documentation, and reporting — so agencies can put their full attention on the field.

Dedicated Team

A consistent backend team assigned to your accounts — not a rotating help desk.

Built for Volume

Processes designed to handle high case volume without accuracy dropping off.

Confidential by Default

Strict data handling practices across every client and vendor interaction.

What We Handle

Every backend task your recovery operation runs on.

From case creation to closure, we cover the full operational workflow across every major recovery portal.

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RDN Case Management

Full case lifecycle handling inside RDN — assignments, updates, and closures tracked with precision.

Recovery Connect (RC)

Day-to-day case operations and communication managed directly through the Recovery Connect portal.

RCM

Recovery case monitoring and reporting kept current so nothing slips through the cracks.

ClearData

Accurate data entry and case detail management across the ClearData platform.

ClearPlan

Scheduling, assignment routing, and plan coordination handled inside ClearPlan.

New Web Creation

Set up and configuration of new client and vendor web accounts across recovery portals.

Case Updates & Closures

Timely status updates and clean, compliant case closures on every file.

Invoice Processing

Accurate invoice creation, submission, and tracking so payments move faster.

Fee Approvals

Fee submission and approval follow-through handled so nothing stalls a case.

Documentation Upload

Condition reports, photos, and required paperwork uploaded correctly the first time.

Condition Reports

Detailed, accurate condition reporting entered and verified against agency standards.

Storage & Redemption Updates

Storage lot tracking and redemption status kept current across every open unit.

Appointment Scheduling

Coordinated scheduling between agents, clients, and lien holders.

Portal Management

Ongoing monitoring across every recovery portal your agency runs on — one dedicated team.

Client/Vendor Communication

Professional, responsive communication that keeps clients and vendors informed.

Daily Reporting

Structured daily reports so your leadership always knows where every case stands.

Backend Administrative Support

General administrative support that keeps your front-line recovery team focused on the field.

Working every day inside
RDN
Recovery Connect
ClearData
ClearPlan
RCM
DRIVE
RDN
Recovery Connect
ClearData
ClearPlan
RCM
DRIVE
Why Agencies Choose Us

Built to be your most reliable backend hire — without the hire.

4+ Years Experience

Deep, focused experience inside the US recovery and repossession industry.

Fast Turnaround

Cases updated, closed, and documented same-day — not days later.

High Accuracy

Detail-checked processes that keep your data clean across every portal.

Dedicated Backend Team

A consistent team that learns your accounts, not a rotating call center.

Secure & Confidential

Client, vendor, and case data handled under strict confidentiality practices.

Reduce Payroll Costs

Get a full backend team for a fraction of the cost of in-house hires.

No Hiring or Training Required

Skip recruiting, onboarding, and turnover — we're already trained on your portals.

Scalable Support

Add capacity during peak volume, scale down when things are quiet.

Industry Experts

We speak repossession — RDN, ClearPlan, and RC workflows are second nature.

How We Work

A straightforward path from first call to full coverage.

Five steps, most agencies are fully onboarded within their trial week.

01

Discovery Call

We learn your portals, workflows, and case volume in a short onboarding call.

02

Free Trial Week

A full Monday–Friday trial so you can see the work quality before committing.

03

Dedicated Setup

Your dedicated backend team is assigned and configured across your portals.

04

Daily Operations

Cases updated, documented, and reported on — every business day, without gaps.

05

Ongoing Reporting

Daily and weekly reporting keeps your leadership fully in the loop.

Industries We Serve

Purpose-built for the recovery and lending ecosystem.

Recovery Companies

End-to-end backend support so field teams can focus on recoveries.

Repossession Agencies

Portal, documentation, and reporting support tailored to agency workflows.

Banks

Reliable backend processing that keeps compliance and reporting on track.

Lenders

Case visibility and clean documentation across every active account.

Auto Finance Companies

Faster case turnaround that keeps recovery timelines on schedule.

Asset Recovery Firms

Scalable backend capacity built for multi-portal, multi-client operations.

Client Testimonials

What recovery teams say after working with us.

Our case closures moved faster within the first two weeks. Documentation is clean and updates never lag.

Operations Manager

Regional Recovery Agency, TX

We cut backend payroll significantly without losing accuracy. The team learned our RDN workflow fast.

Branch Director

Multi-State Repossession Firm

Daily reporting gives us full visibility. It genuinely feels like an in-house extension of our team.

Recovery Manager

Auto Finance Partner

One Week. Zero Cost. Full Trial.

See our backend team in action — free for a full week.

Monday through Friday, we run your real cases through our process so you can judge the accuracy and turnaround for yourself, before you commit to anything.

  • Full Monday–Friday coverage
  • Real cases, real turnaround
  • No cost, no obligation
Frequently Asked

Questions agencies ask before starting.

We manage the backend operations side of recovery work — case updates, documentation, portal management, invoicing, reporting, and communication — across platforms like RDN, Recovery Connect, ClearData, ClearPlan, and RCM.

Get In Touch

Ready to reduce backend workload this week?

Tell us about your agency and we'll set up your free trial within 24 hours.

We'll follow up by email/phone within 24 hours.